We were initially looking to have our hardwood floors refinished the traditional way. We discovered the process N Hance uses to refinish floors, and the price and process better fit our budget and needs. Our floors had roofing nail and staple holes throughout, large holes from cables, areas with residual glue and rug tape, an area of water damage, and areas of uneven wear and tear. Chris was able to fix all these problems. We were impressed with how well our floors came out and would recommend N Hance. Chris is very knowledgeable, attentive to detail, punctual, and has an eye for detail.